FAQs
Got Questions? We've Got Answers!
Explore our comprehensive collection of frequently asked questions and find the answers you seek about Vibe Lifestyle and our offerings.
Order & Shipping Related
If your product arrives damaged, please contact us immediately. We will arrange for a return and replacement of the damaged item
Unfortunately, once an order is submitted, it cannot be altered. Please review your order carefully before proceeding to checkout.
Typically, orders are delivered within 1-2 working days if placed before 2 PM, Monday through Friday. Delays may occur due to stock availability and other factors.
Returns and Refunds
You can exchange a product within 7 days of purchase, provided it's in its original condition with packaging and invoice. Please note that returns due to change of mind are not accepted.
Contact our support team for the correct postal address. Note that the address on the shipping label is not our return address.
Once your return is received and approved, your refund will be processed within a certain number of days and applied to your original method of payment.
Product Information
Yes, we offer extended warranties for select products. Check the product details for warranty information.
Vibe Lifestyle smartwatches provide features such as fitness tracking, notifications, heart rate monitoring, and more..
